Privacy Policy

1. Purpose of Information Collection 
SANHA respects customer privacy and is committed to protecting personal information when accessing, booking attraction tickets, or using car rental services on the website sanhatickets.com. 
Information is collected to receive and process service bookings, confirm ticket or vehicle reservations, support payment, contact customers, resolve arising requests, and fulfill obligations under applicable laws. 

2. Scope of Information Collection 
Depending on the service used, SANHA may collect the following information: 
  - Full name, phone number, email address. 
  - Booking details for tickets or car rentals, number of guests, date of use, pick-up/drop-off times and locations. 
  - Order details, transaction value, and payment status. 
  - Other information voluntarily provided by customers to facilitate service delivery. 

3. Scope of Information Use 

  - Technical data such as IP address, browser type, or cookies if collected by the website. SANHA only collects information consistent with the announced processing purpose and legal regulations. 

  - Customer information is used to process service orders, confirm transactions, issue tickets, organize car rental services, support customers, handle complaints, and improve service quality. 

  - Information may also be used to perform accounting, tax, or other legal obligations when necessary. 

4. Information Sharing 
SANHA does not sell or trade personal information. 
Information may be shared to the extent necessary with ticket issuers, attractions, car rental providers, payment processors, technical infrastructure providers, or competent state agencies as required by law. 
SANHA applies appropriate measures to require receiving parties to use data for the correct purpose and safeguard information within their assigned responsibilities. 

5. Storage Period 
Information is stored for the duration necessary to deliver services, support customers, settle disputes, and meet retention obligations under applicable laws. When no longer required and not subject to mandatory retention, information will be deleted or processed appropriately in accordance with regulations. 
 

6. Information Security 
SANHA implements appropriate administrative and technical measures to restrict unauthorized access, use, modification, or disclosure of information. 
 

7. Customer Rights 
Customers may request the deletion of their information after using the service. 
 

8. Policy Changes 
SANHA may update this policy when service operations or legal regulations change. Updated content will be published on the website, and notifications or consent requests will be executed when required by law. 
 

9. Contact Information 
  - Tax Code: 0402356729 
  - Phone: 098 129 4567 
  - Company: SANHA TRAVEL AND TRADING SERVICES COMPANY LIMITED 
  - Address: Group 3B, Nhon Tho 2 Village, Hoa Xuan Ward, Da Nang City 
  - Email: lexuanhaikorean@gmail.com 
  - Website: https://sanhatickets.com